Privacy Policy
Last updated: September 2026
SwiftStreamer respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit swiftstreamer.com, contact us or purchase a subscription or service.
This policy also explains your rights under applicable data protection law, including the General Data Protection Regulation (GDPR) where applicable.
1. Who We Are
SwiftStreamer operates the website https://swiftstreamer.com/ and provides TV streaming subscription services.
For the purposes of applicable data protection law, SwiftStreamer is responsible for determining how and why personal information collected through this website is processed.
Business location: Cyprus
Email: info@swiftstreamer.com
2. Information We May Collect
The personal information we collect depends on how you interact with our website and services.
Information You Provide to Us
When you place an order, contact us or request support, we may collect information such as:
- your first and last name;
- your email address;
- order and subscription information;
- information you provide when contacting customer support;
- device or platform information where required to provide or configure a service; and
- any other information you voluntarily provide to us.
Order and Transaction Information
When you purchase a product or subscription, we process information necessary to complete and manage your order.
Payment transactions may be processed by third-party payment providers. Where payment information is entered directly into a payment provider's system, that provider processes the payment information in accordance with its own privacy policy. We may receive information such as payment status, transaction references and confirmation that payment has been completed.
Information Collected Automatically
When you use our website, certain technical information may be collected automatically, including:
- IP address;
- browser type and version;
- device type;
- operating system;
- pages visited;
- date and time of visits;
- referring pages or websites;
- time spent on pages; and
- technical and diagnostic information.
This information may be used for website security, troubleshooting, analytics and improving the performance and usability of the website.
3. How We Use Your Personal Information
We may use personal information for the following purposes:
- to process and fulfil orders;
- to activate and manage subscriptions;
- to provide customer support;
- to respond to enquiries and requests;
- to communicate important information relating to an order or service;
- to maintain and improve our website and services;
- to diagnose technical problems;
- to prevent fraud, abuse and security incidents;
- to comply with legal and regulatory obligations;
- to maintain appropriate business and transaction records; and
- to send marketing communications where permitted by law.
4. Legal Bases for Processing
Where the GDPR or similar data protection law applies, we process personal information only where we have an appropriate legal basis.
Depending on the circumstances, this may include:
- Performance of a contract – where processing is necessary to process your purchase, activate your subscription or provide the service you requested.
- Legal obligation – where we are required to retain or disclose information to comply with applicable law.
- Legitimate interests – where processing is reasonably necessary for operating, protecting and improving our website or business, provided those interests do not override your rights.
- Consent – where you have specifically agreed to a particular use, such as certain cookies or marketing communications where consent is required.
5. Cookies and Similar Technologies
SwiftStreamer uses cookies and similar technologies to operate the website, remember user preferences, improve functionality, maintain security and, where permitted, understand how visitors use the website.
Essential Cookies
Essential cookies are required for important website functions such as navigation, shopping-cart functionality, security, checkout and remembering privacy choices. These cookies may be used without consent where legally permitted because the website cannot operate properly without them.
Functional Cookies
Functional cookies may be used to remember preferences or choices that improve your experience when returning to the website.
Analytics and Other Non-Essential Cookies
Where analytics or other non-essential technologies are used, they will be handled in accordance with applicable consent requirements. Where consent is legally required, these technologies should not be activated until you have made the appropriate choice through our cookie consent system.
You may also control cookies through your browser settings, although disabling certain cookies may affect the operation of parts of the website.
6. Marketing Communications
We may send information about SwiftStreamer products, services or offers where permitted by law.
Where consent is required, we will request it before sending marketing communications. You can withdraw your consent or unsubscribe from marketing communications at any time.
Service-related messages concerning an existing order, subscription, payment, security issue or support request are not considered marketing communications and may still be sent where necessary.
7. Sharing Your Personal Information
We do not disclose personal information unnecessarily. However, we may share information with organisations that help us operate our website and provide our services.
These may include:
- website hosting providers;
- payment processors;
- email and communication providers;
- website security and fraud-prevention providers;
- technical support providers;
- analytics providers where applicable;
- professional advisers such as accountants or legal advisers; and
- public authorities where disclosure is legally required.
Service providers are only permitted to process personal information for appropriate purposes and subject to applicable data protection obligations.
8. Legal Disclosure
We may disclose personal information where we reasonably believe disclosure is required to:
- comply with a legal obligation;
- respond to a valid court order or request from a competent authority;
- protect our legal rights or property;
- investigate suspected fraud or unlawful activity;
- protect the security of our systems and users; or
- establish, exercise or defend legal claims.
9. Business Transfers
If SwiftStreamer is involved in a merger, acquisition, restructuring, sale of assets or transfer of the business, personal information may form part of the assets transferred.
Any successor organisation would be required to handle personal information in accordance with applicable data protection law.
10. International Data Transfers
Some service providers used to operate our website or business may process information outside Cyprus or outside the European Economic Area.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards required by applicable data protection law are in place.
These safeguards may include an adequacy decision, approved contractual protections or another lawful transfer mechanism.
11. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business records, resolving disputes and complying with legal, tax and accounting obligations.
Different types of information may be retained for different periods depending on the reason for processing and any applicable legal requirements.
When personal information is no longer required, it will be deleted, anonymised or otherwise securely disposed of where reasonably possible.
12. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure website connections, access restrictions, security monitoring and appropriate technical safeguards.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Your Data Protection Rights
Depending on the applicable law and circumstances, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete personal information;
- Request deletion of your personal information in certain circumstances;
- Restrict processing of your information in certain circumstances;
- Object to certain types of processing;
- Request data portability where applicable;
- Withdraw consent where processing is based on consent; and
- Lodge a complaint with an appropriate data protection supervisory authority.
These rights are subject to certain legal conditions and exemptions. For example, we may be required to retain some information where there is a legal, tax, accounting or contractual obligation to do so.
14. Exercising Your Rights
To exercise a data protection right or ask a question about personal information, contact us at:
Email: info@swiftstreamer.com
We may need to verify your identity before completing certain requests to prevent unauthorised access to personal information.
We will respond to valid requests within the time required by applicable data protection law.
15. Complaints
If you believe that your personal information has not been handled appropriately, please contact us first so that we have an opportunity to investigate the matter.
Where applicable, you also have the right to make a complaint to the competent data protection supervisory authority in Cyprus or another supervisory authority that has jurisdiction over your personal information.
16. Children's Privacy
SwiftStreamer's commercial services are intended for adults. We do not knowingly request personal information directly from children for the purpose of purchasing subscriptions.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can investigate and take appropriate action.
17. Third-Party Websites
Our website may contain links to websites, services or applications operated by third parties.
We do not control the privacy practices of third parties and are not responsible for their privacy policies or how they process personal information.
We recommend reviewing the privacy policy of any third-party service before providing personal information to it.
18. Third-Party Devices and Services
Our services may be used in connection with third-party devices, applications, operating systems or platforms.
Any personal information collected independently by the manufacturer or operator of those third-party products is governed by that organisation's own privacy policy.
19. Automated Decision-Making
We do not normally use personal information to make decisions about customers based solely on automated processing that produces legal or similarly significant effects.
If this changes, we will provide any additional information required by applicable law.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices or legal obligations.
When changes are made, the updated Privacy Policy will be published on this page and the "Last updated" date will be revised.
We encourage you to review this policy periodically.
21. Contact Us
If you have questions about this Privacy Policy or how SwiftStreamer handles personal information, please contact:
SwiftStreamer
Location: Cyprus
Email: info@swiftstreamer.com
Website:
https://swiftstreamer.com/