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Terms and Conditions

Last updated: September 2026

Welcome to SwiftStreamer. These Terms and Conditions govern your use of swiftstreamer.com and any products, subscriptions or services purchased through the website.

By accessing our website or purchasing a subscription, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website or purchase our services.

1. About SwiftStreamer

SwiftStreamer provides TV streaming subscription services for use on compatible devices and platforms. References in these Terms to “SwiftStreamer”, “we”, “us” or “our” refer to the operator of swiftstreamer.com.

For questions regarding these Terms, your order or your subscription, please contact:

Email: info@swiftstreamer.com
Business location: Cyprus

2. Eligibility

You must be at least 18 years old, or have the permission of a parent or legal guardian, to purchase services through our website.

By placing an order, you confirm that the information you provide is accurate, complete and up to date.

3. Our Services

SwiftStreamer offers subscription-based TV streaming services for compatible devices. Available subscription periods, device limits, features and prices are displayed on the relevant product page at the time of purchase.

Different subscription plans may support different numbers of devices. You are responsible for selecting the correct subscription for your requirements.

Features, compatibility and availability may vary depending on your device, software, internet connection and location.

4. Device Compatibility

Our services may be compatible with a range of devices and platforms including, where supported, Amazon Fire TV Stick, Android devices, Smart TVs, smartphones, tablets, Windows computers and Mac computers.

Compatibility cannot be guaranteed with every device, operating system, software version or third-party application.

Customers should check compatibility before purchasing or contact us if they are unsure whether their intended device is supported.

5. Orders and Payments

All prices displayed on swiftstreamer.com are shown in the currency indicated at checkout. The total amount payable will be displayed before you complete your purchase.

Payment must be successfully completed before a subscription can be activated, unless otherwise agreed by us.

We reserve the right to decline or cancel an order where:

  • payment has not been successfully completed;
  • incorrect or incomplete information has been supplied;
  • we reasonably suspect fraud, abuse or unauthorised payment activity;
  • the requested service is unavailable; or
  • an obvious pricing or technical error has occurred.

If we cancel an order after payment has been received and before the service has been supplied, we will refund the relevant payment where required.

6. Subscription Activation

Subscriptions are normally activated after successful payment and completion of any information required to configure the service.

Activation times may vary depending on order volume, payment verification, technical requirements and the information supplied by the customer.

You are responsible for providing accurate contact details so that we can send activation information and provide support where necessary.

7. Subscription Period

Your subscription begins when the service is activated unless otherwise stated at the time of purchase.

The duration of the subscription will correspond to the plan purchased, for example one month, six months or twelve months.

Unless expressly stated during checkout, purchasing a subscription does not automatically create an obligation to renew for another term.

8. Multiple Device Plans

Where a subscription permits use on more than one device, the maximum number of permitted devices is stated on the relevant product page.

A subscription must not be used on more devices than the number included in the plan purchased. Additional devices may require a different plan or an additional subscription.

9. Internet Connection

SwiftStreamer does not provide your internet connection. A stable and sufficiently fast internet connection is required to use streaming services.

Streaming quality may be affected by factors outside our control including:

  • internet speed and stability;
  • Wi-Fi performance;
  • your internet service provider;
  • device performance;
  • network congestion;
  • software or application compatibility; and
  • geographical or technical restrictions.

We are not responsible for problems caused solely by a customer's internet connection, device, local network or third-party software.

10. Service Availability

We aim to provide a reliable service, but uninterrupted or error-free availability cannot be guaranteed.

Temporary interruptions may occur due to maintenance, upgrades, technical faults, network problems, third-party infrastructure or circumstances outside our reasonable control.

Where reasonably possible, we will work to restore affected services as quickly as practical.

11. Changes to the Service

Technology, device compatibility, applications, features and service availability may change over time.

We may make reasonable technical or operational changes where necessary to maintain, secure, improve or continue providing the service.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer law.

12. Customer Responsibilities

You agree to use SwiftStreamer services only for lawful personal use and in accordance with these Terms.

You must not:

  • resell, redistribute or commercially exploit your subscription without our written permission;
  • share access beyond the device allowance included with your subscription;
  • attempt to interfere with, damage or gain unauthorised access to our systems;
  • use automated systems to abuse or overload the service;
  • attempt to bypass security measures or access restrictions;
  • use the service for fraudulent or unlawful purposes; or
  • provide false or misleading information when placing an order.

13. Suspension or Termination

We may suspend or terminate access where we reasonably believe that a customer has:

  • materially breached these Terms;
  • used the service unlawfully;
  • attempted to resell or redistribute access without permission;
  • exceeded the permitted device allowance;
  • used fraudulent or unauthorised payment methods; or
  • attempted to compromise the security or operation of the service.

Where appropriate and reasonably possible, we may contact the customer before taking such action. This does not affect any rights that cannot legally be excluded.

14. Cancellations and Refunds

Cancellation and refund requests are considered in accordance with our refund policy and applicable consumer protection law.

Because subscriptions involve digital services that may begin shortly after purchase, different cancellation rights may apply once activation or delivery of the digital service has begun.

Nothing in these Terms removes or restricts any mandatory cancellation, refund or consumer rights that apply to you under Cyprus or European Union law.

If you believe that a service has not been supplied as agreed, please contact us promptly so that we have an opportunity to investigate and resolve the issue.

15. Chargebacks and Payment Disputes

If you experience a problem with an order, we encourage you to contact us before opening a payment dispute so that we can investigate and attempt to resolve the matter.

This does not prevent you from exercising any lawful rights available through your payment provider or under applicable consumer protection law.

16. Third-Party Devices, Applications and Services

SwiftStreamer may be used with devices, applications, operating systems or services provided by third parties.

We do not control third-party products and cannot guarantee that they will remain available, compatible or unchanged.

Any third-party trademarks, product names or brand names displayed on the website remain the property of their respective owners. Their appearance does not imply sponsorship, partnership or endorsement unless expressly stated.

17. Intellectual Property

Unless otherwise stated, the design, branding, text, graphics, logos and original website content published on swiftstreamer.com are owned by or licensed to SwiftStreamer and are protected by applicable intellectual property laws.

You may not, without prior written permission:

  • reproduce or republish our original website content;
  • sell, rent or sublicense our website content;
  • copy or redistribute substantial portions of our original website content; or
  • use SwiftStreamer branding in a way that falsely suggests affiliation or endorsement.

18. Website Links

Our website may contain links to third-party websites. These links are provided for convenience or information and do not necessarily constitute an endorsement of the third-party website or its content.

We are not responsible for the content, security, privacy practices or availability of third-party websites.

19. Linking to SwiftStreamer

You may link to publicly accessible pages on swiftstreamer.com provided that the link:

  • is lawful and not misleading;
  • does not falsely suggest sponsorship, approval or partnership;
  • does not damage or misuse our name, reputation or branding; and
  • does not display our website within a frame that materially alters its appearance.

20. Privacy and Cookies

Our collection and use of personal information is governed by our Privacy Policy.

Our website may also use cookies and similar technologies for essential website functionality, security, analytics and other purposes described in our privacy and cookie information.

Where legally required, non-essential cookies will be used subject to the choices you make through our cookie consent system.

21. Limitation of Liability

To the maximum extent permitted by applicable law, SwiftStreamer will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

We are not responsible for service problems caused solely by third-party networks, internet providers, customer equipment, unsupported devices, third-party software or events outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such liability cannot legally be excluded.

22. Consumer Rights

If you are purchasing as a consumer, you may have statutory rights under applicable Cyprus and European Union consumer protection law.

These Terms are intended to operate alongside those rights and do not replace, restrict or remove any mandatory legal protections available to you.

23. Governing Law

These Terms are governed by the laws of Cyprus, subject to any mandatory consumer protections that may apply in the country where you normally reside.

Any dispute will be handled by the competent courts in accordance with applicable law and mandatory jurisdiction rules.

24. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, website, business practices or legal requirements.

The latest version will always be published on this page together with the date it was last updated. Changes will not remove rights that have already arisen under applicable law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

26. Contact Us

If you have any questions about these Terms and Conditions, your order or your subscription, please contact us:

SwiftStreamer
Email: info@swiftstreamer.com
Website: https://swiftstreamer.com/
Location: Cyprus